Mobile Surgical Services Ltd in New Zealand installs Ericsson Virtual Presence (ViPr™) videoconferencing solution through Aastra’s advanced partner Zintel Enterprise, New Zealand.

The county of Crawford is in northwestern Pennsylvania, USA. Crawford County is one of the largest counties, territorially, in Pennsylvania. Anytime government employees must leave their offices to attend meetings at another location, it costs both time and money.

As one of the largest private banks in Brazil, Banco Itaú turned to partner Ericsson to enhance the service it offered. By integrating legacy systems and supplying new features, Banco Itaú was able to optimize its operations.

Privately owned Palace Kämp Group, which operates restaurants and hotels, wanted to invest in an integrated communication solution to secure controlled growth and unified systems. Trusted partner Ericsson delivered a variety of expertise to provide a solution for the group.

When the Swedish Trade Council began planning the relocation of its head office to new premises within Stockholm, maintaining effective telecommunications was critical. The organization turned to Ericsson to ensure its objectives were met.

Procter and Gamble (P&G) in Sweden, converge communications using Ericsson’s One-Phone system.

As a world leader in IT&T technology, Athens International Airport (AIA) wanted to enhance the efficiency of its network, while enabling greater mobility for employees and customers and providing a strategy for migration to all-IP.

HP Sweden needed to reduce cost of ownership, control costs and increase the efficiency of its business processes as well as build mobility into its communications. Internal communications, particularly telephony, were fragmented and by integrating systems, HP aimed to meet its goal of reducing communication costs by at least 20 percent.

The State Monopolies Autonomous Administration (AAMS) is the government body that oversees the Italian gaming industry. AAMS identified a need for tightened security to reduce tax evasion and machine tampering.

IP telephony is the key to globalization for Danish fashion business, Bestseller

Meeting rising customer service demands through VoIP.

The North Shore City Council has a clear mission statement – to provide its citizens with excellent services to enhance the quality of their lives. North Shore chose the Aastra MD110, integrated with Solidus eCare, to support their leadership in service excellence and improve their business efficiency.

The Finnish bank, Keski-Uudenmaan Osuupankki simplifies processes, improves customer service and prepares for future growth by centralizing their telephony system based on Ericsson's MX-ONE™  platform.

OMX, a leading expert in the exchange industry, combines Ericsson IP-telephony and mobility in a completely convergent solution offering workers tailor-made personal communications, regardless of their location.

World-class customer service through IP-telephony.
Taxi 020 is one of the largest taxi firms in Scandinavia. Its aim is to provide a world-class taxi service to customers the length and breadth of Sweden

The Finnish Rehab Group Oy owns and manages several high-quality hotels, conference centers and spa hotels. In addition to the renowned Naantali Spa Hotel, the group's Saga Hotels chain also includes other renowned hotels in Europe.

The New Zealand Earth Quake Commission is a government agency that provides natural disaster insurance to residential property owners.With a huge mobilisation of resources and logistics required after a disaster such as an earthquake or tsunami, effective communications is mission critical. That's why EQC selected the Ericsson Business Phone, integrated with Ericsson Mobile Organizer, as its communication solution.

DNA, the third largest mobile operator in Finland, sought to address the particular need for mobility and cost-efficiency in the SME market segment. Using Ericsson's Wireless Enterprise Networked Solution (WENS) it now offers total mobility to Finnish companies.

Hotel Belmont in Brussels, Belgium, wanted the ability to provide high-speed internet facilities in every room for guests. The hotel selected a solution providing Aastra's BusinessPhone 250 system with EDA, including the installation of 32 ethernet ADSL modems and two WLAN access points. Hotel Belmont now has higher quality internet than many four-star hotels in Brussels and attracts a larger number of corporate customers to its guest and meeting rooms.

Silver Chain, a non-profit Western Australian community health care organisation, has adopted Aastra's Solidus eCare contact center solution, a mobility-enabled virtual contact centre. This enables Silver Chain field staff and customer centre to behave 'as one', and helps ensure that both medical professionals and clients always get through to the most appropriate provider - wherever they are located and whichever communications medium they prefer to use.

Vitea, the health and nursing care company, is the first in the world to offer the “Frisklinjen service”, which by means of a telephone call manages all administration and care connected with reporting staff illness.

Neonlite is one of the top three energy-saving light bulb manufacturers in the world with its headquarters in Hong Kong and factories established in Fujian Province in mainland China. With 3000 employees based in both China and Hong Kong, an effective and flexible communications network was essential.

East Riding of Yorkshire Council is the largest authority, by area, in England, serving the needs of over 317,000 people. Its geographical spread demands a high-performance IT network infrastructure to deliver, respond to, and maintain public services.

St Vincent’s Hospital Melbourne provides medical, surgical and mental health services to over 51,000 patients each year. With 5000 staff, the 800-bed facility relies on effective communication to provide the highest standard of patient care.

With 420 stations around the country, the New Zealand Police relies on Aastra’s MD110 communication system to ensure that New Zealand’s 4 million inhabitants can always get through in emergencies – and that the Police’s mobile units can respond quickly to the public’s calls.

Hydro Texaco A/S is one of Denmark’s largest energy companies with more than 3,000 employees. The company has an annual turnover of more than Euro 1 billion. Hydro Texaco has today optimized its customer service by incorporating Solidus eCare™ in their operations.

Collini-Flühmann, manufacturers of precious metal plating, chose Aastra BusinessPhone 250 as their communication system. As they grew, they upgraded BusinessPhone with a new messaging system that optimized communication between colleagues and clients, while improving safety on the factory floor.

To increase competitiveness, eight small travel agencies decided to join forces and create a single contact center. Called G-8 Special Traveling Services, it uses Aastra's customer care solution, Solidus eCare™, to offer better, more cost-effective customer service for each individual agency.

A short demo showing the Aastra One Phone solution, a true mobile concept.

Flash film (6,5 MB)

The contact center at UREL is as usual very busy. In this fictive case you can see how Aastra's Contact center solutions makes the agents work run smoothly thoughout the day.

Duration: 3.0 min (37 mb)

Format: wmv

A busy day awaits our mobile sales person Maria in this fictive case. But thanks to Aastra's solutions she gets through the day with a smile on her lips.

Duration: 4.45 (59 mb)

Format: wmv

In this fictive case you will follow Martin, a field force technician at UREL, during 24 hours. See here how Aastra solutions makes his day a lot easier.

Duration: 3.20 (40 mb)

Format: wmv

In this fictive case you can see how Aastra solutions can help an ICT managers with his/hers everydays problems.

Duration: 2,37 min (32,5 mb)

Format: wmv

A short demo showing the benefits with Aastra BusinessPhone communication system. A PBX for small and medium enterprises.

Flash film (10,6 mb)

Solidus eCare - Aastra's virtual multimedia contact center. Have a look at this demo and discover what Solidus eCare can do for your enterprise.
Flash film (5,5 MB)